Frequently Asked Questions
Everything you need to know about upgrading your wrist game.
How do I know which watch band size to order?
To determine your size, measure the width where the current band attaches to the watch head (the lugs). Most of our bands are available in 18mm, 20mm, 22mm, and 24mm widths. You can also check our online size guide for specific smartwatch compatibility.
What is the 'Quick Release' feature?
Our Quick Release spring bars allow you to swap your watch band in seconds without any tools. Simply slide the integrated lever with your finger to attach or remove the strap, making it easy to match your watch to your outfit every day.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days to arrive. We also offer expedited shipping options at checkout if you need your new look sooner. All orders are processed from our warehouse within 24 hours.
What is your return and exchange policy?
We offer a 365-day guarantee. If you aren't completely satisfied with your purchase, you can return or exchange any unworn item within one year of the purchase date. We want to ensure your watch looks and feels exactly how you imagined.
Are Barton watch bands waterproof?
Our Elite Silicone, Canvas, and NATO® Style Nylon straps are water-resistant and perfect for active lifestyles. While our leather bands are high quality, we recommend avoiding prolonged exposure to water to maintain the integrity of the natural material.
Do you offer international shipping?
Yes, we ship to watch enthusiasts all over the world. International shipping times vary by destination but typically range from 7 to 21 business days depending on the local customs process.